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From Customer Business Rules

> EQP Pricing

> No Charge setups on REPEAT orders or REFER orders

> No Charge E-mail Proofs

> No Charge PMS Matches

> See CSR for LTM questions, case by case basis.

> No Charge Samples up to $25.00 net with provided shipper acct (exceptions may apply)

> No Tape Charges

> No Charge Pre-Pros