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From Customer Business Rules

EQP Excludes some subcontracted items, refer to website for EQP exclusions

N/C Setups for USAA orders

• No 3rd Party Freight charges

No charge restocking fee
$8 drop ship fee
Exact Qty no charge (when requested)
No charge broken case qty EXCEPT for drinkware, check with rep 
No PMS match charges
No proof charges
Pre production proof charge: $32
LTM offered with EQP plus LTM charge $40 net
Rush fee $40 net, one day rush rules
Self promo: EQP < 20 (some exclusions may apply for sub contract/brands)
No charge 1-2 color imprints on orders over $500+ for 1 item. Can not combine items to make $500+ order.
No repeat set-up charges *Exceptions Contracted items*
Items labeled with a client bar code or identification number: $.20 standard
No charge random samples under $10, discuss higher priced items with sales rep
No charge Spec Samples – work with sales rep, charges may occur for higher priced/brand samples
No charge showroom samples- work with sales rep on item selection

APPROVED FOR THE ONE DAY RUSH PROGRAM

Current for 2025