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From Customer Business Rules
Updated for 2025
Any questions, email cjewell@hitpromo.net
ALL OA'S, PROOFS AND TRACKING MUST BE SENT TO CSR@MADETOORDER.COM ONLY!! NO OTHER EMAIL ADDRESS WILL BE ACCEPTED.
- NO PROOF CHARGES EVER!
- No Restocking Fees (except apparel)
- No Charge Catalogs
- No Charge Spec Samples
- No Charge Virtuals
per OSR - this account gets one free set up on orders for items we decorate at HIT FL. It was a rule another outside rep had for the company they just bought.
- Pricing in AS400 is correct. If price is higher on PO, please correct to pricing in AS400. If pricing is lower on PO than what is in AS400, email for clarification.
- EQP Pricing
- NO PMS match charges
- Can order LTM with EQP but does pay LTM charge $40 net
- NO Color Change charges
- NO Charge spec samples for ONE color only
- NO Tape Charges
- No Repeat Set-up Charges
- $20/net setups on Holyland orders on NEW orders
- No Charge Samples
- No Charge Pre-Pro’s
PROGRAMS:
No Repeat Setups on Select or Sony orders
FREIGHT DISCOUNT:
NDA- 70% off
2 day air- 60% off
3 day air 50% off
ground at 35% off
== ADMINTS NOTES: ==
Trade Name Info:
- JAMS once was affiliated with Made to Order****
schwab & symantec co stores?
Misc Notes:
EME - Phoenix 2011 EME Utah 2012 asi credit 5/10 Exec/Title: Rod Brown/CFO Other Exec: Barbara Brown/CEO, Sandy Gonzalez/VP, Rex Shoemake/VP
Special Pricing:
EQP on All Products Per Fred: Grow Business
Company Stores:
Schwab
Symantec
