169425

From Customer Business Rules

UPDATED 2025

• EQP (excludes subcontract and overseas items- website list accordingly) • No proof charges • No Charge PMS color match • No tape charges • No handling fees • No overs/unders allowed- CLEARLY state on PO • Self-promo - EQP LESS 20% for Hit items, half off set ups for Hit items • Self promo for subcontract and brand partners- case by case • DROP SHIP FEES - 4.00 net (standard fee $8 net) • Samples $10 and under free with shipper • Samples over $10, work with Jennifer Shenk on charges • Spec samples, work with Jenn Shenk on costs. o Hit items under $10, no charge o Hit items over $10, reduced, work with Jenn Shenk o Subcontract and brands case by case Program OFFERS: excludes subcontract items, must be domestic stock programs • No setup charge (up to 2 spot colors and includes 4cp) • No repeat setup charge • No LTM on half of MOQ (excludes amenities, writing instruments, drinkware) o Order value must be $125 net o Drinkware must ship in carton qty for breakage purposes • Standardized special packaging charge on pens at $0.25 net per pack on program orders – request on PO • Special pricing on select items (see list, must identify code LP 2025) o This list is under review for 2025 to make sure it is beneficial for all of us PRODUCTION TIME: (excludes outsourced items) • Embroidery up to 7000 stitches: 7 days • 4 Color Process: 7 days • Silk screen, pad print, regular laser, transfer: 3 days after proof • Program orders (over $100) qualify for no charge 1 day rush service (Code?, we need a better way to manage this)