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From Customer Business Rules

SPEKS CREATIVE/FACILIS

24 HOUR RUSH APPROVED

EQP Pricing No Charge setups on REPEAT orders or REFER orders No Charge E-mail Proofs No Charge PMS Matches See CSR for LTM questions, case by case basis. No Charge Samples up to $25.00 net with provided shipper acct (exceptions may apply) No Tape Charges No Charge Pre-Pros

For some of the above rules, there is an understanding that they don’t always apply to subcontract items. Like PMS charges, repeat waived set ups, etc.