Pre-Production Proofs 11.19.10

From Customer Business Rules

Revision as of 18:27, 22 October 2010 by Jsobczak (Talk | contribs)
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All pre-production proofs are to be booked as standard orders with the ship date that the customer is expecting these based on the in hands date/ship date that they provide.

Policies:

  • All orders with pre-production proofs will be placed in yellow travelers with a stamp that reads product proof
  • Once the pre-production proof is complete, the factory will bring the traveler, along with at least 2 samples, up to the customer service team leader/sales, and they will send it out from there
  • Maximum of 3 working days to get a pre-production product proof complete in the factory, unless we are dealing with multi-color transfers, which should be 5 working days if we are producing the transfers in house and 7 working days for 4CP imprint that we would outsource the transfers on
  • If the customer does not approve the pre-production proof w/in 48 hours of us sending it out, we will then automatically bump their ship date out accordingly if we are working on a tight time frame; if we have ample time, we can leave the ship date as is
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