169425
From Customer Business Rules
UPDATED 2025
• EQP (excludes subcontract and overseas items- website list accordingly)
• No setup charges (excludes subcontract items and overseas orders)
• No proof charges
• No Charge PMS color match
• No tape charges
• No handling fees
• No overs allowed- CLEARLY state on PO
• Self-promo - EQP LESS 20% for Hit items, half off set ups for Hit items
• Self promo for subcontract and brand partners- case by case
• DROP SHIP FEES - 4.00 net (standard fee $8 net)
• Samples $10 and under free with shipper
• Samples over $10, work with Jennifer Shenk on charges
• Spec samples, work with Jenn Shenk on costs.
o Hit items under $10, no charge
o Hit items over $10, reduced, work with Jenn Shenk
o Subcontract and brands case by case
Program OFFERS: excludes subcontract items
• No setup charge (up to 2 spot colors and includes 4cp)
• No repeat setup charge
• No LTM on half of MOQ (excludes amenities, writing instruments, drinkware)
o Order value must be $125 net
o Drinkware must ship in carton qty for breakage purposes
• Special pricing on select items (see list, must identify code LP 2025)
o This list is under review for 2025 to make sure it is beneficial for all of us
PRODUCTION TIME: (excludes outsourced items)
• Embroidery up to 7000 stitches: 7 days
• 4 Color Process: 7 days
• Silk screen, pad print, regular laser, transfer: 3 days after proof
• Program orders qualify for no charge 1 day rush service (Code?, we need a better way to manage this)
Marketing Fund Details Product, run charge, set up charge calculated at EQP value
Funds are allocated at the time the rebates are paid out (March or April timeframe)
Funds available at regular eqp until October 1 of that same year. No blank orders and all orders must have their logo printed
within the design. No orders can be placed after October 1. The funds work like a gift card and we don't issue a credit memo
for the full amount. It's
Mktg Fund Cont’d
a use it or lose it fund. As you place the orders you copy Jennifer Shenk on each order using funds for tally, and we mark it
for marketing funds on the PO, a spreadsheet is kept to help them keep track of how much you have left after each order.
Generally including the SO and total at the very least. Hit Sales Rep will keep up with the funds. Once the fund is depleted or
on October 2 any funds left are void.
SALES CONTACT
Jenn Shenk
Strategic Sales Representative
jshenk@hitpromo.net
909-992-6364
CUSTOMER SERVICE TEAM
Crystal Jewell
Special Accounts Manager
Cjewell@hitpromo.net
800.237.6305 ext.2331
