Standard Entry Procedure 09.08.11

From Customer Business Rules

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** If purchase order says "pricing per" or "quote per" proceed with pricing even if lower than AS400 pricing
** If purchase order says "pricing per" or "quote per" proceed with pricing even if lower than AS400 pricing
** If no UPS # is listed automatically change to the appropriate FedEx service unless another shipping method such as truck or freight is indicated on order
** If no UPS # is listed automatically change to the appropriate FedEx service unless another shipping method such as truck or freight is indicated on order
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# Please do not process as FedEx Ground Default.  If the PO mentions a ship method or ship to address of TBA, it needs to be entered as TBA
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# If PO states Address to follow, simply type this and our Customer Service will update the order at a later date.

Revision as of 03:27, 17 August 2009

  • If the customer exist in BizRules, follow those instructions
  • Otherwise:
    • If pricing is higher on the PO than in the AS400, correct pricing to AS400, and do not clarify. If pricing is higher in AS400 than what is on the PO, place order on "clarifications" and contact customer service representative that is responsible for the order.
    • If purchase order says "pricing per" or "quote per" proceed with pricing even if lower than AS400 pricing
    • If no UPS # is listed automatically change to the appropriate FedEx service unless another shipping method such as truck or freight is indicated on order
  1. Please do not process as FedEx Ground Default. If the PO mentions a ship method or ship to address of TBA, it needs to be entered as TBA


  1. If PO states Address to follow, simply type this and our Customer Service will update the order at a later date.
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