Pre-Production Proofs 11.19.10

From Customer Business Rules

Revision as of 18:35, 22 October 2010

All pre-production proofs are to be booked as standard orders with the ship date that the customer is expecting these based on the in hands date/ship date that they provide.

Policies:

• All orders with pre-production proofs will be placed in yellow travelers with a stamp that reads product proof

• Once the pre-production proof is complete, the factory will bring the traveler, along with at least 2 samples, up to the customer service team leader/sales, and they will send it out from there

• Maximum of 3 working days to get a pre-production product proof complete in the factory, unless we are dealing with multi-color transfers, which should be 5 working days if we are producing the transfers in house and 7 working days for 4CP imprint that we would outsource the transfers on

• If the customer does not approve the pre-production proof w/in 48 hours of us sending it out, we will then automatically bump their ship date out accordingly if we are working on a tight time frame; if we have ample time, we can leave the ship date as is

Detail ALL pre production proofs with this additional information:

TOP NOTE:

Proof ship date: _____________

Customer Service Department: REMEMBER: When the proof is approved, update/proof:

• SHIP TO
• SHIP METHOD/CARRIER
• ADD or CONFIRM any TRUCK QUOTES and make sure you remove any incorrect information
• SHIP DATE
• REMOVE any PROOF reference including the word PROOF located in the ‘Sold to PO’ line in the upper right section of the front screen. Under the Bill to: information

Color Brite Pre-Production Proofs

Customer pays the setup charge and running charges on the proof, in addition to the regular charges for the order itself