125151
From Customer Business Rules
| Line 26: | Line 26: | ||
We have in writing | We have in writing | ||
| - | To confirm – we will be responsible for situations where the QR code does not work except for if the QR code does not work due to poor print quality (for example, if the QR code does not work because it’s smeared). If the QR code does not work due to poor print quality, then we would ask for a credit/re-print of that order, just like any other order where there is an issue with print quality. | + | To confirm – we will not be responsible for situations where the QR code does not work except for if the QR code does not work due to poor print quality (for example, if the QR code does not work because it’s smeared). If the QR code does not work due to poor print quality, then we would ask for a credit/re-print of that order, just like any other order where there is an issue with print quality. |
If we run into more than 1 issue—we will stop this. | If we run into more than 1 issue—we will stop this. | ||
I think once the industry gets on board with this they will make a change on their end. | I think once the industry gets on board with this they will make a change on their end. | ||
Revision as of 14:18, 23 May 2024
125151 - CIMPRESS/VISTAPRINT
PER Eric Carr 2023
Product Pricing: Hard coded in as400 DO NOT CHANGE
Set-ups: $20 setup only
Handling fee $9 per order, regardless of the number of boxes
MOQ: Listed starting quantities only, no half starting quantities offered
Reorder Set-ups: $20 repeat setups all orders
Brumate: 6pc MOQ OK per Eric Carr
UPS shipper numbers:
9732E5
9R8R38
Vistaprint portal : https://pom.cimpress.io/ contacts: customerservice@vista.com; escalationscare@vista.com; vcscarehd@vista.com; urgentvcscarehd@vista.com; jasolutionsticket@vista.com
- QR CODE
No $40 QR code charge Waived OK per CJ
We have in writing To confirm – we will not be responsible for situations where the QR code does not work except for if the QR code does not work due to poor print quality (for example, if the QR code does not work because it’s smeared). If the QR code does not work due to poor print quality, then we would ask for a credit/re-print of that order, just like any other order where there is an issue with print quality.
If we run into more than 1 issue—we will stop this. I think once the industry gets on board with this they will make a change on their end.
