714754

From Customer Business Rules

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Current revision

2023

Updated by Emmanuel Jacob - 8/25/23

BENSUSSEN DEUTSCH & ASSOC (BD&A) 116350

Sales Reps: Joe Haddox and Emmanuel Jacob

CSR Lead: Summer Hartman

           For ANY RUSH PRODUCTION requests, please have the client reach out to Emmanuel Jacob or Joe Haddox*** 

• BDA MUST PAY FULL SETUPS AND REPEAT SETUPS AS OF 4/1/22 PER JOE HADDOX - UNLESS PO STATES WAIVED PER JOE.

• • IF COST IS INCORRECT(EVEN BY A PENNY) ON PO MUST BE PUT ON HOLD AND CSR MUST BE CONTACTED

• NEVER SEND PROOFS TO SUPPLIER SERVICES, ALL PO'S HAVE THE CORRECT EMAIL TO SEND PROOFS TO, BE SURE TO USE THAT.

   NO UNDERS OR OVERS
   NO PMS MATCH CHARGES, EXCEPTION ON CERAMICS AS WE CAN NOT PMS MATCH ON CERAMICS
   NO CHARGE PROOFS ON NEW ORDERS ONLY
   ADD $20.00 NET FOR EMAIL PROOF CHARGE ON ALL REPEAT ORDERS REQUESTING EMAIL PROOFS (STEVE HETTRICH 12/16/21)
   NO CHARGE SPEC SAMPLES
   NO CHARGE PRE-PRODUCTION PROOFS
   NO CHARGE LTM - MUST MEET AT LEAST HALF THE MIN WITH NO LTM FEE
   NO CHARGE CHANGE OF INK FEE
   NO CHARGE EMBROIDERY TAPE FEES, BUT THEY DO PAY THE ADDITIONAL STITCH RUN
   NO CHARGE FOR SAMPLES/OVERS SHIPPING SEPARATELY TO BDA
   CREDIT MEMOS ONLY - NO SHORT PAYS
   EQP ON APPAREL
   HIT DOES SUPPLY ITEM BAR CODE LABELS - $0.35NET PER PC BDA MUST HAVE ON PO HIT WILL PRINT AND APPLY)
   BDA HOLOGRAM CHARGEWILL BE $0.15 NET TO APPLY HOLOGRAMS PER PC;PER JOE HADDOX 2023
   BDA SPORTS ORDERS - OKAY TO WAIVE THE DROP SHIP FEE SHIPPING TO BDA TO THE SALES REPS - PER JOE HADDOX 4/5/21