Pre-Production Proofs 11.19.10
From Customer Business Rules
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Policies: | Policies: | ||
| - | *All orders with pre-production proofs will be placed in yellow travelers with a stamp that reads product proof | + | *All orders with pre-production proofs will be placed in yellow travelers with a stamp that reads product proof |
| - | *Once the proof is complete the factory will bring the traveler along with at least 2 samples up to the customer service team leader/sales and they will send it out from there | + | *Once the pre-production proof is complete, the factory will bring the traveler, along with at least 2 samples, up to the customer service team leader/sales, and they will send it out from there |
| - | * | + | *Maximum of 3 working days to get a pre-production product proof complete in the factory, unless we are dealing with multi-color transfers, which should be 5 working days if we are producing the transfers in house and 7 working days for 4CP imprint that we would outsource the transfers on |
| - | *If the customer does not approve the proof w/ in 48 hours of us sending | + | *If the customer does not approve the pre-production proof w/in 48 hours of us sending it out, we will then automatically bump their ship date out accordingly if we are working on a tight time frame; if we have ample time, we can leave the ship date as is |
Revision as of 18:27, 22 October 2010
All pre-production proofs are to be booked as standard orders with the ship date that the customer is expecting these based on the in hands date/ship date that they provide.
Policies:
- All orders with pre-production proofs will be placed in yellow travelers with a stamp that reads product proof
- Once the pre-production proof is complete, the factory will bring the traveler, along with at least 2 samples, up to the customer service team leader/sales, and they will send it out from there
- Maximum of 3 working days to get a pre-production product proof complete in the factory, unless we are dealing with multi-color transfers, which should be 5 working days if we are producing the transfers in house and 7 working days for 4CP imprint that we would outsource the transfers on
- If the customer does not approve the pre-production proof w/in 48 hours of us sending it out, we will then automatically bump their ship date out accordingly if we are working on a tight time frame; if we have ample time, we can leave the ship date as is
