Catalogs/Flyers 01.09.20

From Customer Business Rules

Revision as of 20:05, 14 December 2016

Catalog Orders

Orders are generally processed within 24 – 48 hours of receipt.

We can process requests for a maximum 5 catalogs at one time

2017 catalogs Each active account will receive 1 catalog from our mailing house when they are available. This mailing usually occurs around the first of February.

Guidelines based on sales:

$0-$10K: Up to 5 at no charge

$10-25K: up to 10 at no charge

$25-50K: up to 20 at no charge

$50K-$100K: up to 40 at no charge

$100K plus – use discretion or ask Krista/Janita

Additional catalogs are $3.00 each -

       1. The requested number of catalogs
       2. The account number
       3. The amount of last years sales

We can only send catalogs to distributors; we do not sent them to end users

• If an end user requests a catalog, refer them to a distributor that is our customer in their area

Flyer Orders

Orders are generally processed within 24 – 48 hours of receipt

We can process requests for a maximum 25 flyers at one time

• No charge for flyers, if requesting 25 or less
• For approved orders for more than 25 flyers, charge $0.35 per flyer & get the customer's shipper number

We can only send flyers to distributors; we do not sent them to end users

• If an end user requests flyers, refer them to a distributor that is our client in their area