Marco
From Customer Business Rules
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| + | per Jim Heurung 2/6/17: | ||
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| + | Item Number Description Vendor Vendor Item # Marco Current Net | ||
| + | WI-564-SR/WI-564-SR-24HR Curvy Ballpoint Pen - Silver Barrel Hit 895 $0.22 net .23/.22 winter sale | ||
| + | WI-564-TT/WI-564-TT-24HR Curvy Ballpoint Pen - Translucent Barrel Hit 895 $0.22 net .23/.22 winter sale | ||
| + | OD-07B Folding Chair with Arms & Carrying Bag Hit 7050 $8.99 net already has special price 9.85 regular net/ 8.99 winter sale | ||
| + | ODE-1005 & 24 HR Malibu Sunglasses Hit 6223 $1.02 net each already priced at special price 1.09 regular net/1.02 winter sale | ||
| + | KT-16013 Stadium Survival Kit Hit 9920 Change setup to $100 net | ||
| + | $4.89 et each Current set up $100 net ($25 x 4 items) $4.89 net ea | ||
| + | OD-16016 & 24 HR Tartan Roll-Up Picnic Blanket Hit 7026 $5.39 net each $5.39 | ||
| + | OD-16018 Lycra® Running Belt Hit 4204 $2.50 Net Each $2.61 | ||
| + | DW-1008 24 oz Flip Top Sports Bottle Hit 5835 $2.50 net each $2.50 | ||
| + | DW-16053 & 24 HR Snack Attack Tumbler Hit 5947 $2.99 net each 2.99 | ||
| + | DW-737 & 24 HR Kan-tastic Collapsible Kan Kooler Hit 34 $0.29 net each .29 | ||
| + | DW-16005 & 24HR Himalayan Tumbler 20 oz. Hit 5790 Special price already? $5.75 5.75 | ||
| + | DW-16070 & 24 HR 10 oz. Himalayan Hit 5792 $5.00 net each 5.09 | ||
| + | DW-16051 & 24 HR 30 oz. Himalayan Hit 5791 $9.59 net each 9.59 | ||
| + | DW-11B Budget Beater Ceramic Mug-Colors Hit 7125 colors $1.13 net each | ||
| + | 2 Tone/Cobalt $1.25 net each Color 1.13/ Cobalt 1.25 | ||
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== MARCO == | == MARCO == | ||
Revision as of 22:57, 6 February 2017
per Jim Heurung 2/6/17:
Item Number Description Vendor Vendor Item # Marco Current Net WI-564-SR/WI-564-SR-24HR Curvy Ballpoint Pen - Silver Barrel Hit 895 $0.22 net .23/.22 winter sale WI-564-TT/WI-564-TT-24HR Curvy Ballpoint Pen - Translucent Barrel Hit 895 $0.22 net .23/.22 winter sale OD-07B Folding Chair with Arms & Carrying Bag Hit 7050 $8.99 net already has special price 9.85 regular net/ 8.99 winter sale ODE-1005 & 24 HR Malibu Sunglasses Hit 6223 $1.02 net each already priced at special price 1.09 regular net/1.02 winter sale KT-16013 Stadium Survival Kit Hit 9920 Change setup to $100 net $4.89 et each Current set up $100 net ($25 x 4 items) $4.89 net ea OD-16016 & 24 HR Tartan Roll-Up Picnic Blanket Hit 7026 $5.39 net each $5.39 OD-16018 Lycra® Running Belt Hit 4204 $2.50 Net Each $2.61 DW-1008 24 oz Flip Top Sports Bottle Hit 5835 $2.50 net each $2.50 DW-16053 & 24 HR Snack Attack Tumbler Hit 5947 $2.99 net each 2.99 DW-737 & 24 HR Kan-tastic Collapsible Kan Kooler Hit 34 $0.29 net each .29 DW-16005 & 24HR Himalayan Tumbler 20 oz. Hit 5790 Special price already? $5.75 5.75 DW-16070 & 24 HR 10 oz. Himalayan Hit 5792 $5.00 net each 5.09 DW-16051 & 24 HR 30 oz. Himalayan Hit 5791 $9.59 net each 9.59 DW-11B Budget Beater Ceramic Mug-Colors Hit 7125 colors $1.13 net each 2 Tone/Cobalt $1.25 net each Color 1.13/ Cobalt 1.25
MARCO
Maraco orders come into HIT using a 3rd party vendor, named Essent. Marco sales staff cuts PO's then Essent transforms these POs into EDI structured documents, this means a computer can now read the data. It is key to know that EDI is now the order. POs, after converted to EDI, have nothing to do with the order placing or details. Detailers, Order Entry, Art, they all only see the EDI and the information on the order comes from the EDI. The POs may be attached to these EDI orders but they are not looked at by the system or staff.
EDI orders are setup to detail themselves. The main issues we see is when their is a data problem with the EDI and the order goes to Order Entry. A Marco CSR, while monitoring their regular 84 and 09 reports, will also be sent error reports when failures occur. Marco Reports are:
-- "We did not receive xml for the following PO's from marco" --
Currently, this report can be ignored as there is a timing issue causing all XMLs to show each day.
-- "For Marco , SO :####### might need to be split" --
This report gets sent to the CSR when an order come in with more then one item (variation). For instance, Order "12345" comes in requesting 250 of our 4000BLK and 4000RED. The system may not get enough detail to know if these have the same Art or not. So the error report would be sent to the CSR for review. The CSR should pull up the order and review the EDI data. IF the order needs to be split, then the PO can be downloaded (or SO referenced) and sent to Kimberly Holbach <kholbach@hitpromo.net> with the split details. Kim will then work on getting the first order correct and get the new orders detailed / created.
-- "We did not receive art/po files to complete our order" --
This report means Marco misspelled their Artwork filename or they forgot to send the art all together (less likely).
