Marco
From Customer Business Rules
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Maraco orders come into HIT using a 3rd party vendor, named Essent. Marco sales staff cuts PO's then Essent transforms these POs into EDI structured documents, this means a computer can now read the data. It is key to know that EDI is now the order. POs, after converted to EDI, have nothing to do with the order placing or details. Detailers, Order Entry, Art, they all only see the EDI and the information on the order comes from the EDI. The POs may be attached to these EDI orders but they are not looked at by the system or staff. | Maraco orders come into HIT using a 3rd party vendor, named Essent. Marco sales staff cuts PO's then Essent transforms these POs into EDI structured documents, this means a computer can now read the data. It is key to know that EDI is now the order. POs, after converted to EDI, have nothing to do with the order placing or details. Detailers, Order Entry, Art, they all only see the EDI and the information on the order comes from the EDI. The POs may be attached to these EDI orders but they are not looked at by the system or staff. | ||
| - | + | EDI orders are setup to detail themselves. The main issues we see is when their is a data problem with the EDI and the order goes to Order Entry. A Marco CSR, while monitoring their regular 84 and 09 reports, will also be sent error reports when failures occur. Marco Reports are: | |
Revision as of 18:10, 1 August 2016
MARCO
Maraco orders come into HIT using a 3rd party vendor, named Essent. Marco sales staff cuts PO's then Essent transforms these POs into EDI structured documents, this means a computer can now read the data. It is key to know that EDI is now the order. POs, after converted to EDI, have nothing to do with the order placing or details. Detailers, Order Entry, Art, they all only see the EDI and the information on the order comes from the EDI. The POs may be attached to these EDI orders but they are not looked at by the system or staff.
EDI orders are setup to detail themselves. The main issues we see is when their is a data problem with the EDI and the order goes to Order Entry. A Marco CSR, while monitoring their regular 84 and 09 reports, will also be sent error reports when failures occur. Marco Reports are:
