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From Customer Business Rules

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-	Any questions, email acarlyle@hitpromo.net	+	'''Updated for 2025'''
-	Pricing good through 12/31/2017	+	Any questions, email cjewell@hitpromo.net
-	1.Pricing in AS400 is correct. If price is higher on PO, please correct to pricing in AS400. If pricing is lower on PO than what is in AS400, email for clarification.	+	'''ALL OA'S, PROOFS AND TRACKING MUST BE SENT TO CSR@MADETOORDER.COM ONLY!! NO OTHER EMAIL ADDRESS WILL BE ACCEPTED.'''
-	2.customer gets end column pricing	+
-	3.paper proofs are at no charge	+
-	EQP Pricing	+	* NO PROOF CHARGES EVER!
-	NO PMS match charges	+	* No Restocking Fees (except apparel)
-	NO LTM CHARGES - first column pricing	+	* No Charge Catalogs
-	NO Color Change charges	+	* No Charge Spec Samples
-	NO Charge spec samples	+	* No Charge Virtuals
-	NO Tape Charges	+	per OSR - this account gets one free set up on orders for items we decorate at HIT FL. It was a rule another outside rep had for the company they just bought.
-	NO Proof Charges	+	* Pricing in AS400 is correct. If price is higher on PO, please correct to pricing in AS400. If pricing is lower on PO than what is in AS400, email for clarification.
		+	* EQP Pricing
-	NO REPEAT SET UPS ON SELECT OR SONY ORDERS	+	* NO PMS match charges
		+
		+	* Can order LTM with EQP but does pay LTM charge $40 net
		+
		+	* NO Color Change charges
		+
		+	* NO Charge spec samples for ONE color only
		+
		+	* NO Tape Charges
		+
		+	* No Repeat Set-up Charges
		+
		+	* $20/net setups on Holyland orders on NEW orders
		+
		+	* No Charge Samples
		+
		+	* No Charge Pre-Pro’s
		+
		+
		+	PROGRAMS:
		+
		+	No Repeat Setups on Select or Sony orders
		+
		+	FREIGHT DISCOUNT:
		+
		+	NDA- 70% off
		+
		+	2 day air- 60% off
		+
		+	3 day air 50% off
		+
		+	ground at 35% off

---

Current revision

Updated for 2025

Any questions, email cjewell@hitpromo.net

ALL OA'S, PROOFS AND TRACKING MUST BE SENT TO CSR@MADETOORDER.COM ONLY!! NO OTHER EMAIL ADDRESS WILL BE ACCEPTED.

• NO PROOF CHARGES EVER!

• No Restocking Fees (except apparel)

• No Charge Catalogs

• No Charge Spec Samples

• No Charge Virtuals

per OSR - this account gets one free set up on orders for items we decorate at HIT FL. It was a rule another outside rep had for the company they just bought.

• Pricing in AS400 is correct. If price is higher on PO, please correct to pricing in AS400. If pricing is lower on PO than what is in AS400, email for clarification.

• EQP Pricing

• NO PMS match charges

• Can order LTM with EQP but does pay LTM charge $40 net

• NO Color Change charges

• NO Charge spec samples for ONE color only

• NO Tape Charges

• No Repeat Set-up Charges

• $20/net setups on Holyland orders on NEW orders

• No Charge Samples

• No Charge Pre-Pro’s

PROGRAMS:

No Repeat Setups on Select or Sony orders

FREIGHT DISCOUNT:

NDA- 70% off

2 day air- 60% off

3 day air 50% off

ground at 35% off

== ADMINTS NOTES: ==

Trade Name Info:

• • • JAMS once was affiliated with Made to Order****

schwab & symantec co stores?

Misc Notes:

EME - Phoenix 2011 EME Utah 2012 asi credit 5/10 Exec/Title: Rod Brown/CFO Other Exec: Barbara Brown/CEO, Sandy Gonzalez/VP, Rex Shoemake/VP

Special Pricing:

EQP on All Products Per Fred: Grow Business

Company Stores:

Schwab

Symantec