Art Files (10mb & Larger) 09.27.10

From Customer Business Rules

(Difference between revisions)
Jump to: navigation, search
Line 1: Line 1:
Art files that are smaller than 10mb should be emailed to hitart@hitpromo.net.
Art files that are smaller than 10mb should be emailed to hitart@hitpromo.net.
-
Art files that are 10mb or larger should be uploaded via a special FTP site.   
+
Art files that are 10mb or larger should be uploaded via a special FTP site.  FTP sites require users to use special software known as an FTP client in order to upload files, and FTP ports have to be open on the firewall.
-
Instructions:
+
=FTP Clients and Usage=
 +
The following information is provided "as is". Please let customers know that they install software at their own risk.
-
*Go to ftp.hitpromo.net
+
An example of a FTP client for Windows and OSX is Filezilla. Customers can download this application at http://filezilla-project.org/download.php?type=client
-
*Log in
+
-
#Username: hitcust
+
-
#Password:  l0g1n (the 2nd and 4th characters are numbers; the other characters are letters)
+
-
*You may have to click on the top menu, under '''View''', and then '''Open FTP Folder'''
+
Instructions for how to use Filezilla can be found at: http://wiki.filezilla-project.org/FileZilla_Client_Tutorial_%28en%29
-
*Drag & drop the art file into the FTP folder
+
-
''Please advise your customer service representative of the '''specific file name''' of the uploaded file, so that our art department can retrieve the file''
+
Simply typing the address into the URL of a web browser will not work.
 +
 
 +
=Connection Information=
 +
 
 +
Site: ftp.hitpromo.net
 +
#Username:  hitcust
 +
#Password:  l0g1n (the 2nd and 4th characters are numbers; the other characters are letters)

Revision as of 21:24, 26 February 2013

Art files that are smaller than 10mb should be emailed to hitart@hitpromo.net.

Art files that are 10mb or larger should be uploaded via a special FTP site. FTP sites require users to use special software known as an FTP client in order to upload files, and FTP ports have to be open on the firewall.

FTP Clients and Usage

The following information is provided "as is". Please let customers know that they install software at their own risk.

An example of a FTP client for Windows and OSX is Filezilla. Customers can download this application at http://filezilla-project.org/download.php?type=client

Instructions for how to use Filezilla can be found at: http://wiki.filezilla-project.org/FileZilla_Client_Tutorial_%28en%29

Simply typing the address into the URL of a web browser will not work.

Connection Information

Site: ftp.hitpromo.net

  1. Username: hitcust
  2. Password: l0g1n (the 2nd and 4th characters are numbers; the other characters are letters)