Shipping Information 09.07.11

From Customer Business Rules

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Revision as of 20:24, 20 October 2010

FedEx

FedEx is our preferred carrier.

  • FedEx Standard Overnight (by 3:00 pm, depending on zip code, not all zips have this service)
  • FedEx Priority Overnight (by 10:30 am, depending on zip code, some zips are by end of day)
  • FedEx First Overnight (by 8:30 am, depending on zip code, some zips are by 9:30 am)
  • FedEx Economy (2 day)
  • FedEx Saver (3 day)
  • FedEx Ground (by end of business day)


UPS

We only ship UPS if the customer provides us with their shipper number.

  • UPS Red (overnight)
  • UPS Blue (2 day)
  • UPS Orange (3 day)
  • UPS Ground


DHL

We only ship DHL if the customer provides us with their shipper number.

  • DHL no longer offers domestic shipping, only international air shipments are available.
  • DHL Express is the only service option – transit time depends on the country that it is shipping to.
  • All DHL shipments need to be in shipping no later than 3:00 pm for them to ship same day. DHL requires a 2 hour pick up window, and they stop picking up at 5:00 pm, so they need to be scheduled no later than 3:00 pm and must be in shipping at that time as DHL could pick up within minutes of the pick up call. We cannot call them at 3:00 pm and tell them it will be ready at 4:30 pm.


All Carriers

When adding inside delivery and lift gate services to truck quotes, please be advised that transit times will not be guaranteed, especially via FedEx Freight or FedEx National. Added services and special equipment void the guaranteed transit times for all trucking companies. This is also the case for appointment required and non-commercial deliveries (schools, churches, golf courses, etc).

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